Privacy Policy
Last Updated: September 5, 2026
Welcome to the website and related services operated by Mainfield LLC (“Mainfield,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit our website, use our services, submit information through our forms, or otherwise interact with us.
By accessing or using our website or services, you agree to the practices described in this Privacy Policy.
This Privacy Policy does not apply to data we process on behalf of our customers under a written agreement. That data is governed by the applicable customer contract.
1. Personal Information We Collect
We collect personal information in the following ways:
A. Information You Provide to Us
We may collect personal information that you voluntarily provide to us, including when you fill out a form, contact us, request information, or purchase products or services. This may include:
- First and last name
- Email address
- Phone number
- Any information you include in your message or form submission
- Payment-related information necessary to facilitate payment by bank transfer, such as billing details, remittance details, invoice contact information, and transaction records
B. Information We Collect Automatically
When you visit our website, we and our service providers may automatically collect certain information about your device and usage of the website, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Referral URLs
- Pages viewed
- Time spent on pages
- Date and time of visits
- General usage and interaction data
- Cookie identifiers and similar technologies
C. Analytics Information
We use third-party analytics tools to understand website usage and improve performance.
2. How We Use Personal Information
We may use personal information for the following purposes:
- To provide, operate, maintain, and improve our website and services
- To respond to inquiries, requests, and support messages
- To process transactions and provide products or services purchased by bank transfer
- To communicate with you about your account, transactions, or our services
- To monitor and analyze trends, usage, and activities on our website
- To detect, investigate, and prevent fraud, abuse, security incidents, and other harmful activity
- To comply with legal obligations and enforce our terms, agreements, and policies
- To protect our rights, safety, and property, and those of our users and others
We do not use your personal information to send marketing emails unless and until you separately opt in to receive them.
3. Cookies and Analytics
We use cookies and similar technologies to operate our website, understand usage, and improve the user experience.
Google Analytics
We use Google Analytics to collect information about how users interact with our website. Google Analytics may use cookies and similar technologies to collect information such as your IP address, device information, and website activity.
PostHog
We also use PostHog for product and website analytics. PostHog may collect information about how users interact with our website, such as page views, clicks, session activity, and other usage data.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.
4. How We Share Personal Information
We may share personal information in the following circumstances:
Service Providers
We may share personal information with vendors and service providers that perform services on our behalf, such as form processing, analytics, hosting, infrastructure, and payment-related service providers.
These parties are authorized to access and process personal information only as necessary to provide services to us or on our behalf.
Legal Compliance and Protection
We may disclose personal information if we believe doing so is necessary to:
- Comply with applicable law, regulation, legal process, or governmental request
- Enforce our agreements and policies
- Protect our rights, property, and safety
- Detect, prevent, or address fraud, security, or technical issues
Business Transfers
We may disclose or transfer personal information in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction.
With Your Direction or Consent
We may share personal information with third parties when you request or direct us to do so, or when you otherwise consent.
5. Payments
Users may pay for products or services by bank transfer.
We may retain records related to invoices, billing, payment confirmations, remittance details, and transaction history as needed for accounting, legal, tax, and operational purposes.
6. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide our services
- Respond to inquiries and support requests
- Maintain business and transaction records
- Comply with legal, tax, accounting, and regulatory obligations
- Resolve disputes and enforce agreements
We may retain de-identified or aggregated information for longer periods where permitted by law.
7. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request portability of your personal information, where applicable
To exercise any of these rights, please contact us at support@mainfieldon.com.
We may need to verify your identity before fulfilling your request.
8. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), including the right to:
- Know the categories of personal information we collect
- Know the sources from which personal information is collected
- Know the business or commercial purposes for collecting, using, or disclosing personal information
- Know the categories of third parties to whom we disclose personal information
- Request access to specific pieces of personal information
- Request deletion of personal information, subject to certain exceptions
- Request correction of inaccurate personal information
- Limit the use and disclosure of sensitive personal information, where applicable
- Not be discriminated against for exercising your privacy rights
Categories of Personal Information We Collect
In the last 12 months, we may have collected the following categories of personal information:
- Identifiers, such as name, email address, phone number, IP address, and online identifiers
- Commercial information, such as records of products or services purchased and payment-related records
- Internet or electronic network activity information, such as website usage data, interactions, and analytics data
- Communications, such as the contents of messages or form submissions you send to us
Sources of Personal Information
We collect personal information:
- Directly from you
- Automatically from your device and browser when you use our website
- From service providers acting on our behalf
Purposes for Collection and Use
We collect and use personal information for the purposes described in the “How We Use Personal Information” section above.
Disclosure
We may disclose the categories of personal information listed above to service providers, advisors, analytics vendors, banking or invoicing-related providers, infrastructure providers, and authorities where required by law.
No Sale or Sharing for Cross-Context Behavioral Advertising
We do not sell personal information and we do not share personal information for cross-context behavioral advertising.
To submit a California privacy request, contact us at support@mainfieldon.com.
9. GDPR / UK / EEA Privacy Rights
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have rights under applicable data protection laws, including rights of access, correction, deletion, restriction, objection, and data portability.
Where required by law, we process personal information on one or more of the following legal bases:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate interests, such as operating, securing, and improving our website and services, provided those interests are not overridden by your rights
If you believe our processing of your personal information violates applicable law, you may have the right to lodge a complaint with your local supervisory authority.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. You also have the option to opt out of the collection of your personal data in compliance with GDPR by visiting https://www.rb2b.com/rb2b-gdpr-opt-out.
10. International Data Transfers
Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your jurisdiction.
Where required by law, we will take appropriate measures to protect personal information transferred internationally.
11. Children’s Privacy
Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16.
If you believe a child under 16 has provided personal information to us, please contact us at support@mainfieldon.com, and we will take appropriate steps to delete the information.
12. Third-Party Services and Links
Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies.
Relevant third-party services may include:
- Basin
- Google Analytics
- PostHog
- Banking or payment-related providers used for bank transfer processing
13. Do Not Track
Some web browsers may transmit “Do Not Track” signals. Because there is no universally accepted standard for how to respond to these signals, our website may not respond to them in all cases. You can usually adjust your cookie preferences through your browser settings.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last Updated” date above. Your continued use of the website or services after any update becomes effective means you accept the revised Privacy Policy.
15. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, you can contact us at:
Mainfield LLC
5830 E 2ND ST
CASPER, WY 82609